1. Introduction
Hawking Drone School — (HDS RPTO) Powered By RERI ("HDS RPTO", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, create an account, register for training programmes, or otherwise interact with our services.
By using our website or submitting an application for admission, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information depending on how you interact with HDS RPTO:
- Identity and contact details: full name, date of birth, gender, nationality, address, email address, and phone number.
- Educational and professional information: qualifications, employment history, and programme preferences.
- Government-issued identification: Aadhaar, passport, or other documents required for DGCA compliance and background verification.
- Training and medical records: medical fitness certificates, flight training logs, assessment results, and certification documentation.
- Financial information: payment references and transaction records processed through authorised payment gateways (we do not store full card details on our servers).
- Technical information: IP address, browser type, device identifiers, and usage data collected through cookies and similar technologies.
- Communications: messages, enquiries, and correspondence with our admissions and support teams.
3. How We Use Your Information
We use personal information for legitimate purposes related to the delivery and administration of RPTO training services, including:
- Processing admissions, registrations, and enrolment in training programmes.
- Delivering theory, simulator, and practical flight training.
- Maintaining student records, attendance, and assessment outcomes.
- Facilitating DGCA certification, regulatory reporting, and compliance obligations.
- Communicating programme schedules, policy updates, and service-related notices.
- Responding to enquiries and providing customer support.
- Improving website functionality, security, and user experience.
- Preventing fraud, misuse, and unauthorised access to our systems.
4. Legal Basis & Regulatory Compliance
HDS RPTO processes personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDPA), where applicable, and DGCA requirements governing Remote Pilot Training Organisations.
Certain information is collected because it is necessary to fulfil our contractual obligations to enrolled candidates, to comply with legal and regulatory mandates, or because you have provided consent where required.
5. Data Sharing & Disclosure
We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:
- With DGCA-authorised systems and regulatory bodies where disclosure is required for certification, licensing, or compliance.
- With trusted service providers who assist with cloud hosting, payment processing, email delivery, document storage, or IT security — bound by confidentiality and data protection obligations.
- With RERI and affiliated entities involved in the administration of HDS RPTO operations.
- When required by law, court order, or government authority.
- To protect the rights, safety, and property of HDS RPTO, our students, staff, or the public.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, regulatory, accounting, and reporting requirements. Training and certification records may be retained for periods mandated by DGCA and applicable aviation regulations.
When data is no longer required, we securely delete or anonymise it in accordance with our data retention schedule.
7. Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS), access controls, secure cloud storage, and staff training on data handling practices.
While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
8. Your Rights
Subject to applicable law and regulatory retention requirements, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal data where legally permissible.
- Withdraw consent for processing that is based on consent, where applicable.
- Lodge a complaint with the relevant data protection authority.
To exercise these rights, contact us at support@hawkingdroneschool.com. We will respond within a reasonable timeframe in accordance with applicable law.
9. Children's Privacy
Our training programmes are intended for individuals who meet the minimum age and eligibility requirements prescribed by DGCA and HDS RPTO. We do not knowingly collect personal information from children below the applicable minimum age without appropriate parental or guardian consent and regulatory authorisation.
10. Third-Party Links & Services
Our website may contain links to third-party websites or integrate third-party services (such as payment gateways or map providers). This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party services you access.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised policy will be posted on this page with an updated effective date. Continued use of our website or services after changes are published constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions, requests, or concerns, please contact:
- Hawking Drone School — (HDS RPTO) Powered By RERI
- Plot No. G56D, SIDCO Industrial Estate, Kakkalur — 602003, India
- Email: support@hawkingdroneschool.com
- Phone: +91 94990 94991